> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ntop.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the support policy for nTop Educational Licenses?

## Question:

How can educational users get help with nTop?

## Applies to:

* nTop
* Educational licenses
* nTopEd

## Answer:

nTop may supply students, educators, and researchers with free Educational licenses of nTop software. This license permits non-commercial use of the software per the terms of the [end-user license agreement](/help-articles/access-and-installation/accounts-and-licensing/what-is-the-ntop-end-user-license-agreement).

nTop Educational users can access the support knowledge base and view step-by-step tutorials at the [nTop Help Center](https://support.ntop.com/hc/en-us/).

View [new and current nTop Live](https://www.ntop.com/resources/videos/) videos for the latest tips and tricks.

nTop Product Support will assist nTop Educational users on a limited basis regarding installation issues, system crashes, and faulty files. To get help in these areas, sign in to the [nTop Help Center](https://support.ntop.com/hc/en-us) and contact support.

## Keywords:

*education support help question student policy*