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# nTop setup wizard ended prematurely

## Issue:

When installing nTop, I encountered the error message "Setup Wizard Ended Prematurely."

![If the nTop Setup wizard ends prematurely, you will receive this message.](https://files.learn.ntop.com/help-articles/setup-and-install-troubleshooting/34151759354771.png)

## Applies to:

* nTop installation

## Solution:

There are two potential solutions to check/try to clear this message:

1. Check your machine settings to ensure no pending Windows updates. We have seen reports that pending Windows installations have prevented the installer from completing.

2. Right-click the nTop MSI file and select "Troubleshoot compatibility." Windows should then help identify any outstanding issues preventing nTop from installing correctly.

![Right Clicking the installer in the File Explorer allows you to run the Troubleshoot Compatibility feature in Windows.](https://files.learn.ntop.com/help-articles/setup-and-install-troubleshooting/34151759357459.png)

## Keywords:

*error ntop install setup issue installation ended wizard prematurely*