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# CSV import error: Could not find Output Object

## Issue:

When trying to import a CSV file, this error pops up: Error: Could not find output object.

## Applies to:

* Import Point Map

## Cause:

The CSV file encoding is the wrong type.

## Solution:

All CSVs need to be encoded with UTF-8. This setting can be changed in programs such as Notepad++ or Excel.

![The Encoding menu of Notepad ++. The menu shows how the imported CSV is currently UTF-8 encoded.](https://files.learn.ntop.com/help-articles/interop/360081840014.png)

## Keywords:

*import error export data csv point object could not find output encoding encode UTF 8 delimited comma*
