- Restart your computer to verify optimal system health. A simple restart solves many computer troubles. Keep in mind that Restart is not the same as Shut down. Restarting reinitializes Windows 10 and mitigates memory leaks.
- Are you using the latest version of nTop? We release updates with performance improvements and error fixes frequently.
- Is this issue specific to particular files? Can you reproduce the issue with the same files on a different system? These steps help determine if the problem is file-specific or a system problem.
- If the issue generates an error message, search our Knowledge Base for known solutions.
- Check that your system specifications are compatible with nTop.
- If your graphics card meets the nTop system requirements, we recommend using the latest driver. If your driver is outdated, download and install the newest release from the manufacturer’s website.
- Make sure your computer is configured to use the high-performance graphics card settings.
- Check for pending Windows updates. Installing missing updates may correct system troubles.
- System specifications (CPU, RAM, Memory, GPU, Windows version)
- Relevant screenshots
- nTop files
- Reference files
- Steps to reproduce
- Crash reports and Log files