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Objective:

Learn how to change or reset your nTop password.

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Applies to:

  • ntop.com
  • nTop login
  • nTop Support login
  • nTop Learn login

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Procedure:

You can change your password for security reasons or reset it if you forget it. Your nTop account password is required to access the software and online resources.

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Change your password:

  1. Sign on to your nTop account.
  2. Select Settings on the dashboard.
  3. Follow the prompts to select a new password.
  4. Click Save Password.

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Reset your password:

  1. Open the nTop website (app.ntop.com) or the nTop login screen, and select Forgot Password.
  2. Enter the email associated with your nTop account.
  3. Our system will send you an email with a reset link.

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If you don’t get an email:

  1. Check your Spam or Bulk mail folders.
  2. Add no-reply@ntop.com to your address book.

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What happens after you change your password:

If you change or reset your password, you’ll be signed out everywhere except installs of nTop Platform using local license files to verify account status. Visit this troubleshooting article or contact support if you’re still experiencing account issues.

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