Data Types
The table below outlines the various types of data that may be send to nTop depending on the user license type and usage data selections.| Data Type | Description |
|---|---|
| License Authentication | Required data for cloud-authenticated licenses only, to validate and access the products/services. This may consist of: User email and encrypted password, The information is sent to: https://app.ntop.com/ |
| Version Data | Required data to check for and deliver software updates. This may consist of: sending current software version number, and receiving software update installer. The information is sent to: https://updater.ntop.com/ |
| Anonymous Usage Data | Required data used to help detect fraud, generate aggregated statistics, optimize features, and support internal operations. This may consist of: Organization name, The information is sent to: https://analytics.ntop.com/ and https://crashes.ntop.com/ |
| Personalized Usage Data | Optional data used to provide personalized support/content and to generate individualized usage reports and statistics for customers. This may consist of: User first name, last name, and email, that is appended to the required data listed above. The information is sent to: https://analytics.ntop.com/ |
Notes
For the above listed data types to be transferred, the following conditions must be met:- User has an active internet connection
- User firewall does not block the following nTop websites:
- For license authentication: https://app.ntop.com/
- For software updates: https://updater.ntop.com/
- For product usage data: https://analytics.ntop.com/
- For crash reports: https://crashes.ntop.com/
- During installation of nTop software, uncheck the “Personalize usage data” option in the “nTop Data” screen.
- Turn off the “Personalize usage data” option In the File → Settings window of the nTop desktop application.