Issue:
I’m unable to unassign a license as the Org. Admin. The area to toggle the license is greyed out and says “No valid licenses available”.Applies to:
- Organizational Administrators
Cause:
The most likely cause is that the user already exists in our system under a different organization.Solution:
If you encounter it, please submit a ticket to the Product Support team and they will be happy to assist you.- How to add a license using Org Admin Licensing
- nTop Organization Administration Licensing Guide
- As an Org Admin, I cannot add a user to my organization?